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Frequently Asked Questions1) Are the products listed 'Academic' or 'Upgrade' versions? No. We only carry Full Professional versions of the products listed. 2) Are the products listed available for Macintosh? No. We currently only sale PC compatible software. 3) Are the products listed the newest available versions? Yes. All titles listed are up-to-date and ready to go. 4) Will my product automatically receive updates and qualify for future upgrades? Yes. Your product will automatically start receiving any/all updates through Adobe and qualify for any future upgrades. 5) What languages do your products support? All products listed are in the English language at this time. 6) Can I save my downloaded software to use again in the future? Yes. All of our products have file sizes under 700mb. This makes data backup as simple as burning a CD-ROM or using a small flash drive. 7) How do you address technical issues during the installation? Any issues with the installation process will be immediately addressed by our support professionals. We staff only experienced professionals around the clock for our customer's convenience. 8) How do I receive my software? After payment is submitted and confirmed, download details are issued via e-mail as well as your license information. 9) Will I be able to use my product today? Yes. Products and licenses are provided immediately after payment confirmation for the customers convenience. 10) What is your privacy policy? We do not share your personal details with any third party. 11) Is your site secure? Yes. All orders are submitted over an encrypted SSL connection for maximum protection against fraud and identity theft. |
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